Is Your Business Better Suited for a PBX or Multi-Line System?
Are you looking for state-of-the-art phone systems to help you improve communication inside and outside of your business while also making your costs manageable and setting up your business for the future? If so, consider contacting Lighthouse Technology Solutions today. We offer several types of phone systems, each of which has its own unique qualities that make it a reputable product perfect for your business. Two of our most popular phone systems, the multi-line phone system and PBX phone systems, each have a plethora of benefits that make them a good choice for any business. Here, our team at Lighthouse Technology Solutions will discuss these two phone systems so you can choose if they’re the best option for your business.
PBX Phone System
Private Branch Exchange (PBX) phone systems have been around for years and have adapted to survive the many technological changes that have happened over the last couple of decades. For instance, PBX systems allow for more internal and external communication for your company, and they provide several other amenities that give you additional flexibility when it comes to business communication. PBX phone systems can be converted to include VoIP services, as well as other services. Some of the additional benefits that may encourage you to invest in these phone systems include:
● Multiple Platforms | PBX phone systems can be hosted on the internet using VoIP technology, or they can be on-premise phones hardwired into your office. This allows you to choose which option is best for your business.
● Voice Menus & Other Organizational Pieces | One of the best features of PBX phone systems is that they can be designed and set up to have voice menus that will help direct your customers to the departments or individuals they are looking for. In addition to voice menus, our team at Lighthouse Technology Solutions can also design the PBX system to include waiting queues for customers on hold, so they can remain in your system while they wait for an available employee. We can also incorporate music into these waiting queues, and when people are on hold, so they’re not just listening to static on the other end.
● Extensions & Conference Calls | PBX phone systems can also be set up to include extension lines for both interior and exterior communication for your employees. Additionally, we can set up conference call lines, which makes over-the-phone meetings much easier to coordinate.
● Easy Setup | Investing in a PBX phone system means you have an easy setup when it’s time for installation. Though phone systems themselves aren’t too expensive, it’s the installation costs for labor that drive up the price. However, when you choose our services at Lighthouse Technology Solutions, you can rest assured knowing the installation is easy, there’s hardly any labor, and the systems are easy to learn to use.
Multi-Line Phone System
Multi-line phone systems have been around for years, and in the rise of technology, they have continued to be one of the most reliable and best functioning phone systems on the market. Multi-line phone systems serve businesses of virtually any size and are far more affordable than other systems. With these benefits, multi-line systems are more accessible and flexible, which has made them more popular with small businesses over the last few years. Additional benefits of these elite phone systems include:
● Easy Setup | With today’s multi-line phone systems, the setup for your small business is easier than ever before. When we come to evaluate your property and figure out the best way to set it up, we’ll look into a variety of factors, like how many employees you have, how large your building is, and more. Once we have these facts established, we’ll set up the main hub for all the incoming calls to be filtered through before setting up each individual line, so there can be multiple phone systems coming into your business at a time.
● Call Transfers & Multiple Calls | With these phone systems, it’s never been easier for your individual employees to switch between different phone lines or transfer calls to different parts of your business. Additionally, you can have several incoming calls at once and be able to place them on different lines, so they’re easier to manage and can be handled by different employees.
● Has Several Capabilities | Through the years, multi-line phone systems have evolved to host a plethora of benefits, such as call transfers, additional voicemail capabilities, call settings, speakerphone, and much more.
When you come to Lighthouse Technology Solutions, our team of professionals will evaluate your current system and break down each cost and compare it to a potential new system, so you can see which one is best for you. We truly care about your needs and will do what we can to help you get an improved system and save money.
Contact Lighthouse Technology Solutions Today
If you’re looking to improve your large or small business’s phone system and cut costs, contact Lighthouse Technology Solutions today. Since we opened for business, we have helped countless businesses evaluate their phone systems and get ones that better match their needs. To learn more or to request a free quote, give us a call at 612-345-9177 or message us on our contact page today.